What program provides logistics and customer service to both vendors and shipboard customers?

The program that provides logistics and customer service to both vendors and shipboard customers is referred to as SPV, which stands for Shipboard Parts Vending. This program is designed specifically to support the logistical needs of ships at sea by facilitating the availability of necessary parts and supplies. By utilizing SPV, shipboard personnel can efficiently manage the procurement process, ensuring that they receive the right parts in a timely manner, which is crucial for maintaining operational readiness.

The SPV program not only enhances the supply chain's responsiveness but also improves collaboration between vendors and the ship's crew, leading to streamlined operations and reduced downtime for repairs. This customer service aspect is vital, as effective communication and support can significantly impact how well logistics are managed on board.

In contrast, other programs mentioned, while related to logistics, may focus on different aspects, such as broader supply chain management or specific roles within the logistics framework, rather than combining these services for both vendors and shipboard customers in the targeted manner that SPV does.